At Poissonnerie Falero, we respect the privacy needs of our valued customers and members. This Privacy Policy outlines what specific information is gathered on the Poissonnerie Falero site and how that information is used.
Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill, and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us at contact@falero.ca.
Information Collection and Use
Poissonnerie Falero explicitly asks when we need information that personally identifies you (“Personal Information”). Your personal information is used to create your personal access to our delivery service, and to contact you in the course of using this product. Financial information that is collected is used to verify, identity, and bill either you or your company for products and services, as applicable. Demographic and profile data collected by Poissonnerie Falero may be used to tailor this website or any requested email communications, and to display information that is more relevant to you. Poissonnerie Falero also compiles demographic and product use information, but in the aggregate only, and may make that aggregate information publicly available. Under no circumstances will Poissonnerie Falero make any personal information about an individual user available to anyone.
Poissonnerie Falero will not send you unsolicited email information, commercial offers, or advertisements. Poissonnerie Falero will not sell, rent, or loan our contact lists to any outside firms. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.
Communications from the Site
Special Offers and Updates
We send all new users a welcoming email to verify their new accounts and confirm their passwords and username. Established users will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our user’s privacy, we provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email.
Service Announcements
On rare occasions, it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account, we reply via email or phone, in accordance with the user’s wishes.
Website Usage Information
We use your IP address to help diagnose problems with our server and to administer our Web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. Poissonnerie Falero does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.
Policy Modifications
We may change this Privacy Policy from time to time. If/when Poissonnerie Falero makes changes to this privacy statement; we will highlight the changes on our homepage and email users who have given us permission to do so. Please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.
Contacting Poissonnerie Falero about Privacy
If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this website, please contact us.